“My wife was completely overwhelmed (I had kept this a huge secret for the last several months). We celebrated Debbie’s (my wife) remission of cancer for 5 years! Who knew how much we needed a break from the Covid crisis? The home and grounds and the Puerto Vallarta landscape defy the proper words for an accurate description. Clean, safe, gorgeous, relaxing, astounding are all insufficient. The staff is the heart of the home with chef who is an expert in the culinary arts! His creations are beautiful and bursting with flavor. Carlos is the concierge and our server for all the wonderful things that came out of the kitchen or bar. He makes great margaritas! Lucia kept our clothes laundered and our rooms in perfect order. She is lightening fast and rarely seen but her smile lights up the rooms! Every need (i.e. toothbrush left behind, constant ice water for hydration, your favorite music or mixed drink or smoothie) is anticipated and granted. Dolphins were sighted in the bay and fireworks at night seemed to be made just for us! Casa dos Cisnes is THE most elegant yet comfortable villa we have ever stayed in with priceless artwork and furnishings. The pool was refreshing after our walks and the chips with guacamole/salsa were wonderful every day. Debbie had a great massage as I spent my time with a relaxing read. The WiFi is exceptional and there are enough TV’s to satisfy anyone with Netflix and satellite reliability. The Bose music system can also keep you entertained throughout the 10,000 square feet of living space. The gardens and plants provide many opportunities for photos and are kept healthy by the talents of the excellent gardener, Raymundo. We can’t thank Nicole enough for EVERY prompt response to our many questions. She helped my wife recover her iPhone we left in the taxi! Pure seamless efficiency every step of the way! Thank you all for the vacation of a lifetime in an Eden-like setting. We made new friends and are hearts remain with the incredible Mario, Carlos, Lucia and Raymundo in beautiful Puerto Vallarta!“