Archives: Testimonials

“Our group of friends have traveled the world together and stayed in some very nice properties. Our group is easygoing, however, can be very particular when it comes to amenities. This property was the nicest Airbnb we have ever stayed at. Quiet location just a short/cheap Uber ride to Old Town and Zona Romantica. If you are in good shape, you can walk downhill to the beach or into town. It’s a bit of a steep walk back up, but doable. Felt very safe. The property is impeccable. Everything is in working order including A/C, beautiful plants, and wonderful pool area and workout room. The property allows 10 people and provides lots of space. Five stories of luxury. The pool deck may feel crowded with 10 people, (there were only 5 of us), but the view and poolside bar make up for the smallish pool deck. Lastly, the staff was amazing: Chef Aaron, Butler Carlos, and Housekeeper Lucia. 5-star staff. Amazing food and service. We will be back. Thank you for an amazing experience.”

“Our family can’t say enough great things about Casa Dos Cisnes. We felt right at home as soon as we arrived! From the amazing food, the impeccable service, and the idyllic surroundings, we would come back again and again! The attention to detail blew us all away and made it super easy for us to just enjoy our vacation together! We had so much fun getting to know Carlos and Aaron since we spent so much time with them, and just thoroughly enjoyed the entire staff! Whether we were poolside lounging, getting massages, or reading in the study, it was nice to have so many places in the home to relax and enjoy ourselves! Thank you so much to everyone for making our 28th wedding anniversary so very special!”

“Casa Dos Cisnes exceeded our expectations! We celebrated our 30-year anniversary with vow renewals on the beach and it was on my bucket list to stay in a mansion with staff. The property manager Nicole was amazing and helped me organize the ceremony months prior to arrival. The views were spectacular, and the house was so beautiful 🙂 Where to start with the staff? The chef, Aaron, prepared amazing meals for us every day and Lucia takes so much pride in keeping the villa spotless at all times. Carlos is Casa Dos Cisnes! He manages everything in the home and truly makes your stay there so special. His sense of humor is fantastic, and he definitely wants you to feel like family. Every couple said that this was their best vacation, and we are already planning our next visit there!”

 

“There are no words to describe Casa dos Cisnes. The property is absolutely beautiful. Carlos and the staff made our stay so outrageously special. They bent over backwards to take care of a diverse crowd, including two toddlers. Trip of a lifetime.”

“We had a group of friends stay at Casa Dos Cisnes and we were blown away. The photos don’t even begin to do it justice. The villa is absolutely stunning with every room feeling like a movie set. The staff (Leo, Carlos, Lucia, and all) were amazing. They treated us so kindly with fun and efficiency. They were very clear on what decisions for food to make and how to keep our margaritas flowing poolside. Stellar trip and we are sending so much gratitude to you all for making our stay so memorable.”

“From the moment you walk into this property, you are awestruck. You are greeted by JC and a cold beverage, giving you a feeling of coming home. The view of the mountains and bay is stunning from all rooms. The pool and bar area are perfect for your daily fun. We stayed in and ate all but one meal at the villa. The staff took such amazing care of us and created beautiful plates that were photo-worthy each time. There were 8 of us for a girls weekend…. We enjoyed every minute! There is not one criticism. I came back with tighter calves because the stairs are a workout. You’ll be glad though after all that good food and drink. This palace can be for a romantic getaway, friends, a spiritual retreat or just good old R and R. Exquisite and magical, every moment. Thank you so much to all!”

“Words can’t say what I want to say- I’m left speechless after my stay, it was amazing, the pictures are beautiful but to actually see it and be there is an out of this world experience – and then there’s Carlos who anticipates your every need, and he makes a mean margarita!! Our chef was phenomenal, our meals were cooked to perfection. Anything we asked for he made and it was delicious My 50th birthday celebration was everything I imagined and more – thank you for the memories.”

“The home is as perfect as the pictures show! When we arrived at Casa Dos Cisnes the staff was waiting for us- Carlos gave us a detailed tour of the entire house so there was no guessing where anything was. Ruben prepared a fantastic lunch, Lucia was there to help with anything we needed. This was a total 5-star experience- exquisite home and furnishings, mouth-watering meals, the views left nothing to be desired with front row seats to amazing sunsets! We started our days in the reading room with coffee, headed to the gym (tread-milling to the ocean view), then wonderful breakfasts with the view and breeze. The outside bar are was a great retreat from the sun periodically, lunch at the covered outside table, and lounging in the infinity pool or lounge chairs was the best! There was so much room that we could all be together, but also get private time away from the group when needed. The staff was incredible- they took care of every possible ‘want’ we had. I cannot express enough how pleased we were with the staff- such a great group of people! This is a great location for large family gatherings like we had, or for several couples to vacation together. My suggestion for meals is to tell Ruben the type of food you like (shrimp, lobster, steak, Mexican) and then just say ‘You decide on what to do with it’- you will not be disappointed! We will be back!”

 

“From our arrival in a driving rainstorm, the staff was attentive and concerned for our safety. It was just a preclude to things to come! Carlos our server and bartender was one step a head of us knowing what we wanted and had it before we asked. Ruben the chef prepared gourmet meals, did the shopping and presented us the itemized bill assuring us we were not charged for anything extra. Housekeeping keep our rooms cleaned daily, did not disturb us and cleaned when they knew it was convenient for the guest.”

“Words cannot describe how beautiful Conchas Chinas is. From the moment we booked our stay Nicole was extremely helpful in making sure that everything was taken care of. She communicated with us months before we stayed to make sure we had transportation secured and all questions were answered in a timely manner. She even helped us coordinate a cake delivery with a local bakery! We cannot thank her enough! The house itself was beyond our expectations! The view from the pool was breath taking! We were close to the nightlife to go out but just far away enough to enjoy a quiet evening in. The staff was amazing and went above and beyond to make us feel welcome. The food Daniel and Pepe prepared was delicious. Carlos made us feel so comfortable and was able to get us anything we needed. Conchas Chinas was everything we hoped for and more!”