“The house is just as it shows. It had plenty of room for all of us (party of 9). AMAZING views from all levels!! The pool was perfect. The staff is great!! Carlos was available at all times, ready to help with calling for a taxi, dinner reservations…whatever we needed. Ruben has THE BEST Guacamole and Pico de Gallo EVER!!! I miss it so much! He had that prepared for us along with delicious fresh margaritas everyday at 3:00 (usually poolside). The ladies were great about keeping our rooms clean and even did our personal laundry mid stay. It was lovely, really. We would definitely recommend!!! Thank you to all of you!”
“Your property was spectacular. The photos on the site were good but the first glance as we entered the Casa took our breath away!! My guest and I thoroughly enjoyed the space and the service that the staff provided. Your art collection is amazing. I had a few friends by and they too were completely mesmerized by the Casa. Carlos made us feel completely at home and pampered us. Chef Rueben made sure our appetites were satisfied and the housekeeping staff made sure we were wrapped in the lap of luxury and cleanliness. During the last breakfast, the group was discussing how/when we could visit this lovely property again. Thanks again to you Scott and Nicole for helping me have an amazing one of a kind 60th birthday celebration/ stay!!“
“Everything about our stay at Casa Dos Cisnes was spectacular. The house is even better than the pictures. The detailing in this house is amazing. The staff was beyond great. The food that Reuben and Nancy prepared for us was delicious. It could not have been better. They were so accommodating, especially since we had a few that had either food allergies or vegan, etc. They were also the nicest people. And Carlos!!! He took care of us like no other. Every wish or want he was there to help and making it happen. Best beds I have ever stayed in. Just sank into them. The views were incredible. You do not need to look anywhere else. THIS IS IT!!! Nicole also answered all of our questions, gave us ideas for things to do, set up Covid tests in the house. Seriously, one of the most incredible vacations I have ever had and I travel a lot. We had a group of 5 moms and 5 adult daughters and none of us have stopped talking and raving about this stay. Thank you Casa Dos Cisnes. We have the best memories and we will be back!“
“It seems that the pictures of hotel/ property rentals are always a bit better than the reality. However, Casa dos Cisnes was different. The property exceeded our expectations in many ways. Also, the staff couldn’t have been more helpful. Creative and resourceful in finding ways to make our trip even better. And, thanks to Chef Ruben for the delicious and nutritious meals.”
“We had the best stay at Casa dos Cisnes! The villa is spectacular in every way – views, staff, comfort, and more. Nicole was more than helpful to arrange so many things, including airport transportation and our massages and COVID-19 tests done at the villa. During the pandemic it was reassuring to stay put and not have to venture into town if possible. We ate most meals there too as the food was delicious with a large menu to choose from. Carlos was an absolute joy, making us drinks and chips & guacamole ‘on demand’ and anything else we might need. We were a group that enjoyed interacting with the staff, laughing lots and chatting about most anything, so the staff were a big part of our overall great experience. The rooms were larger than what they looked like in the photos and the beds very comfortable with quality linens. This is definitely someplace we would stay at again and again, as would the others who came along!”
“This was an absolutely wonderful house, the staff and the views made it a trip we will always remember. Carlos who took care of us all week made sure we were never without a drink in our hands or making sure we weren’t hungry. Chef Reuben prepared wonderful meals all week long that made it seem like you were eating at a restaurant and not your house. Lucia and the cleaning staff kept the house spotless all week long. Every level of the house came with wide sweeping beautiful views of Pierre Vallarta and the pool area and bar was perfect. As far as getting into town Carlos would always arrange our transportation so it was easy to go anywhere we wanted. It was an unforgettable trip and you know it’s amazing when you are already planning your next trip back before you even get home.”
“Our extended family group visited Casa Dos Cisnes in the Conchas Chinas neighborhood of Puerto Vallarta in April of 2021. We all had an absolutely amazing time and we highly recommend Casa Dos Cisnes as a vacation destination for anyone who wants to relax and feel pampered while enjoying the spectacular views of the Bay of Banderas. The villa was absolutely stunning in every way; the architecture, the elegant decor and the sweeping views all contributed to a feel of luxury and beauty. There was plenty of space for all nine of us to spread out and relax, yet we also enjoyed the intimacy and coziness of the common areas in which we gathered. The breakfast nook off of the formal dining area was our favorite spot to enjoy our morning coffee and the poolside bar became our favorite area to gather for Happy Hour each evening. The entire staff was incredible; Carlos met all of our needs to perfection, from serving up cocktails upon request to scheduling massages and Uber rides to town to blending up countless Miami Vice slushy drinks for our teenagers. He made it a priority to ensure that our stay was enjoyable and carefree. Ruben made us the most delicious meals, and he even happily accommodated the requests of our younger picky eaters. All the while, Lucia kept the villa sparkling and beautiful, and she was always so sweet and friendly. It was truly an amazing experience and we’ve all agreed that we would be thrilled to visit Casa Dos Cisnes again in the future. In addition, Nicole, the property contact, offered expert guidance in the planning process of the trip. She was always very timely and helpful in providing information and answering our questions. The entire process from beginning to end was seamless. We can’t wait to return!“
“My wife was completely overwhelmed (I had kept this a huge secret for the last several months). We celebrated Debbie’s (my wife) remission of cancer for 5 years! Who knew how much we needed a break from the Covid crisis? The home and grounds and the Puerto Vallarta landscape defy the proper words for an accurate description. Clean, safe, gorgeous, relaxing, astounding are all insufficient. The staff is the heart of the home with chef who is an expert in the culinary arts! His creations are beautiful and bursting with flavor. Carlos is the concierge and our server for all the wonderful things that came out of the kitchen or bar. He makes great margaritas! Lucia kept our clothes laundered and our rooms in perfect order. She is lightening fast and rarely seen but her smile lights up the rooms! Every need (i.e. toothbrush left behind, constant ice water for hydration, your favorite music or mixed drink or smoothie) is anticipated and granted. Dolphins were sighted in the bay and fireworks at night seemed to be made just for us! Casa dos Cisnes is THE most elegant yet comfortable villa we have ever stayed in with priceless artwork and furnishings. The pool was refreshing after our walks and the chips with guacamole/salsa were wonderful every day. Debbie had a great massage as I spent my time with a relaxing read. The WiFi is exceptional and there are enough TV’s to satisfy anyone with Netflix and satellite reliability. The Bose music system can also keep you entertained throughout the 10,000 square feet of living space. The gardens and plants provide many opportunities for photos and are kept healthy by the talents of the excellent gardener, Raymundo. We can’t thank Nicole enough for EVERY prompt response to our many questions. She helped my wife recover her iPhone we left in the taxi! Pure seamless efficiency every step of the way! Thank you all for the vacation of a lifetime in an Eden-like setting. We made new friends and are hearts remain with the incredible Mario, Carlos, Lucia and Raymundo in beautiful Puerto Vallarta!“
“Our stay at Casa dos Cisnes was wonderful. The property is beautiful and we were welcomed by Carlos and the staff. Everything was wonderful, from the pool, the rooms, to the nightly feasts they cooked for us by Mario. Lucia was also amazing and took care of our rooms and laundry. Views off the balconies are amazing. Overall, the house was perfect for a wonderful milestone celebration with close friends.”
“From beginning to end, this was an amazing vacation due in large part to this magnificent villa, Casa Dos Cisnes, and the warm and accommodating staff. Carlos, Lucia and Mario were the best. Carlos was always ready with snacks and delicious margaritas. Lucia’s handy work was everywhere; the place was always spotless. And Mario’s delicious and fresh meals made for wonderful dinner experiences. We highly recommend Casa Dos Cisnes!”